Please provide all of the information requested below in a support
ticketto our team so we can look at your issue in a timely manner.
1. The domain in question.
2. What you are using to test. If you areusing a report from an online
reportingtool, for example, please provide us with the URL linking to
the report.
3. Where the slowness is specifically onthe site.
4. A traceroute to your domain so we can see which CloudFlare
datacenter you are hitting. Directions for a traceroute can be found
here: https://support.cloudflare.com/entries
/22050846-how-do-i-run-a-trac...
5. The output of yourdomain.com/cdn- cgi/trace (replace
yourdomain.com with your actual site name).
6. If you have made any changes to your site recently, including
turning CloudFlare features on or off in your settings.
Important: Please check to make sure that requests from CloudFlare's
IPsare being accepted by your server. Performance issues and other
problems can occur when our IPs are either being blocked or rate
limited.
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